Contact Marblehead Water Damage Pros

Call first, then read

This is a call-only service, so there is no form to fill in. Call the dispatch line, say where you are and what you see, and you will be told what to do next.

If water is actively spreading, start with the safe steps below and call while you do them.

What to have ready when you call

• The street address and town, plus any gate or entry details for the crew.
• Where the water is coming from, if you know, and whether the source has been stopped.
• Which rooms or floors are wet and how long the area has been wet.
• Whether the water came from a clean supply line, a drain or sewage, or outdoor flooding.
• Your insurance company's name and your policy details if you have them nearby, since your insurer will want to hear about the loss.

Safe steps while you wait

Shut off the main water valve if the source is a supply line. Turn off power to wet areas only if the panel is dry and you can reach it safely. If you smell gas or see sparks, leave and call 911 or the utility before calling anyone else.

Lift valuables off wet floors, keep people and pets out of any water that may be contaminated, and take photos of the damage before you move things. Photos help with any later insurance conversation.

Areas we serve

Dispatch covers Marblehead, Swampscott, Salem, Lynn, Peabody and Beverly. You can also read about the services we dispatch before you call.