Marblehead and the five nearby towns
Our home base is Marblehead, ZIP 01945, which includes Old Town, Marblehead Neck and Clifton. Water damage there often involves older homes, harbor-side streets and coastal storms, and the homepage covers the details.
Beyond Marblehead, each nearby community has its own page because its flooding, utilities and housing are different.
Swampscott and Salem
Swampscott, ZIP 01907, sits beside Marblehead along the coast and has its own seawall and flood-zone concerns on Humphrey Street. Salem, ZIP 01970, is across the Forest River and deals with river and harbor-edge flooding.
Lynn, Peabody and Beverly
Lynn has four residential ZIP codes (01901, 01902, 01904 and 01905) and many older multi-family buildings. Peabody, ZIP 01960, has brook-fed flooding near downtown, and Beverly, ZIP 01915, has a tidal river district and its own water supply board.
Not sure your address is covered?
Give the dispatch line your street and town. It will tell you straight away.
Who handles water, sewer and permits in each town
After a loss you may need to talk to the town, not only to a restoration crew. A burst service line, a sewer odor or a repair that needs a permit each points to a different office, and the offices differ by town. The table below lists them as the towns themselves describe them.
| Town | Water and sewer | Permits and inspections |
|---|---|---|
| Marblehead | Water Department (all water bought from the MWRA) and Sewer Department, with sewage going to the SESD plant in Salem | Building Inspection Department at the Mary Alley Municipal Building, 7 Widger Road |
| Swampscott | Department of Public Works runs water and sewer, and water comes from the MWRA | Building Department |
| Salem | Water from the Salem and Beverly Water Supply Board, wastewater to the South Essex Sewerage District plant on Fort Avenue | Inspectional Services |
| Lynn | Lynn Water and Sewer Commission | Inspectional Services at City Hall |
| Peabody | Department of Public Services, with Peabody Municipal Light Plant for electricity | Building Department at City Hall, 24 Lowell Street |
| Beverly | Public Services handles distribution, water supplied by the Salem and Beverly Water Supply Board | Building Department, 8 Dane Street |
Each location page adds the local flooding, housing and utility details that matter for that town. If a pipe has burst, the first call for a service-line shutoff is the water provider, and the dispatch line can help you sort out which office to reach.
Which services are available
All six services are available across the service area: water mitigation, emergency water removal, flood damage restoration, water damage cleanup, water damage repair and mold remediation. The services overview explains how to tell them apart.
Outside these towns
If your property is in a nearby community that is not listed, call the dispatch line and ask. Availability depends on where crews are working at the time, and the line can tell you honestly whether help is possible.
Frequently Asked Questions
Is there an extra charge to dispatch to Swampscott, Salem, Lynn, Peabody or Beverly?
Scope and price are explained before work starts, and the dispatch line can answer that for your address. The towns listed here are all part of the regular service area.
Which towns can I call about at night?
The line is open 24/7 for Marblehead, Swampscott, Salem, Lynn, Peabody and Beverly.
Why does each town have its own page?
Flood exposure, water and sewer providers, building departments and housing age differ from town to town, so each page covers its own situation.