Privacy Policy

Information we collect

This website does not contain forms and does not ask you to type personal details. When you call the dispatch line, you may give your name, phone number, property address and a description of the damage so that help can be arranged.

Your phone carrier also passes your phone number to the line, and our call system may log the time and length of the call.

Call recording

Calls to our line may be recorded for quality and training purposes.

How information is used

We use the details you share to understand your situation, to connect you with a restoration professional in your area, and to improve how the dispatch line works. We may share the details of your request with the professional who is sent to help you.

Website data

Like most websites, this one may receive basic technical data such as browser type, device type and pages viewed. This data helps us keep the site working and understand which pages are useful.

Your choices

You can ask us to correct or delete the information you gave us on a call by contacting us at the email address below. We will respond as soon as reasonably possible.

Contact

Questions about this policy can be sent to [email protected] or mailed to 17-21 Essex St, Marblehead, MA 01945. This policy may be updated from time to time, and the current version is always on this page.